Description: This session at the SOA 2001 Toronto Spring Meeting discusses customer relationship management [CRM] including the definition of CRM, why it matters, how to implement it, and how to model a customer and determine the lifetime value of a customer.

Description: This session will discuss how the business environment will change even more in the next ten years than it has in the last ten. From Session 56PD of the New Orleans Annual Meeting.

Description: 1987 Valuation Actuary Symposium. This session discussed the implementation of a solvency testing process, associated company considerations, and the ways in which the process might be viewed by other parties.

Description: As the Valuation Manual continues to evolve and PBR standards for additional products are drafted and incorporated, it will become increasingly important for companies to understand how the requirements are consistent across products, as well as how they differ. The presenters will scan the life (VM-20) and annuity (VM-21, VM-22) PBR standards across the Valuation Manual to compare and contrast key requirements. Attendees will learn where common methods and techniques can be used across products and platforms.

Description: This presentation explores the applicability of multiple population versions of the Lee-Carter model in the modelling of mortality by cause of death and socio-economic stratification.

Description: This session from the 1994 Valuation Actuary Symposium discusses expectations from asset adequacy analysis including the process of financial condition examination by regulatory authorities, asset cash flows particularly related to mortgages, reliance on investment professionals and recent developments at the NAIC level.

Description: Given that actuaries use models for statutory projections, GAAP projections, budgeting, corporate planning, and product pricing, often different models are used for each one of these activities leading to the possibility of assumption and model mismatch for several similar projections. The panelists discuss considerations in determining whether to integrate current models, and to maximize the potential of current models for multiple purposes. They also provide suggestions on how to integrate.

Description: In the first part of this series, the presenters will provide the results of a recent SOA multi-country survey on mortality improvement practices of life insurance companies. In the second part of this session, they will discuss the issues and solutions related to the development of the most recent RPEC mortality improvement assumptions.

Description: This presentation is a concurrent session from the 1980 Annual Meeting of the Society of Actuaries, held October 20-22 in Montreal. This session was arranged by the American Statistical Association, ‘ASA,’ and the five panelists are biostatisticians, the moderator being the sole actuary. It is the result of efforts by the ASA and SOA to work together and provide sessions at each other’s meetings. The panelists discuss specialized techniques developed for making greater use of noninsurance studies such as medical follow-ups and clinical trial analyses, which may, because of their nature, involve relatively small groups, and compare them with the more traditional actuarial methodology. Discussion from participants is included. From the Record of Society of Actuaries, Volume 6, No. 4.

Description: Presented at Annual Meeting October 1986. Discusses: Reasonableness of cost projections in the 1986 OASDI Trustees Report, Possible policy alternatives in response to the higher cost projected for years after 2020, How to reduce the variability in cost trends due to economic and demographic changes, Financing implications of differences and similarities in cost trends between Social Security pensions and private pensions, paper, 'Components of Trends in Social Security Costs' by Francisco R. Bayo, Milton P. Glanz and Charles L. Trowbridge.