Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: The average person spends from one third to one half of every waking hour thinking about the past or present. We talk to ourselves when we do. Psychologists have identified three steps you can take to make your self-talk more positive. This will make you happier and better able to achieve the goals you set at home and at work.