Description: This article defines "elevator pitch" and why one is needed. A great elevator pitch is an indispensable competitive advantage that will accelerate your career progress. A poor one can leave you toiling in anonymity.

Description: The Problem With New Clients by Carl Friesen from Smaller Consulting Firm Section, June 2003, Issue No. 2.

Description: Accentuate the Positive and Eliminate the Negative: You Really Can Change the Workplace Environment by Karen Gentilcore from The Stepping Stone Newsletter, July 2003, Issue No. 12.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an actuary who had recently started consulting should consider a job offer to return to a corporate role.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an employee who turned in her resignation should consider a counterproposal by her boss.

Description: Chairperson's Corner - introduces the issue and the SOA's initiative on diversity, as well as introduces Murnighan's diverse approach to leadership. Do Nothing! is the first of a three part series focused on J. Keith Murnighan's book "Do Nothing!" and discusses balancing working vs. leading, how to succeed as leader by counterbalancing challenges, and to best manage a team.

Description: This article features a test of your email etiquette that will help you polish your professional image.

Description: The article discusses common themes with personal branding: be authentic, consistently manage your brand, manage your social media reputation.

Description: Summary of workshops held by Management & Personal Development Section at SOA meetings which explored the little things that make a difference when managers are dealing with others from different levels in their organizations.

Description: The reports you draft, presentations you make, emails you write, posts you put up and texts you send all contribute to your professional image, so make sure that everything you write (and do, wear, or say) sends a consistent, professional image.