Description: Medical management programs have traditionally addressed more acute and short-term issues with chronic disease. As LTC becomes an important product in the insurance industry, including disease management is likely to be valuable for reducing costs and prolonging the healthy, premium-paying portion of a claimant's life.

Description: Life Insurers have fallen behind the customer service curve and service expectations of younger customers. This article suggests changes for correcting this.

Description: The future holds many changes. We've already dealt with major changes over the last few decades. This article goes through tips to embrace change effectively.

Description: Presented at May 1996 Spring Meeting. Discusses how marketers are pushing the distribution frontiers of insurance and financial services: technology utilized, what is successful, product and service implications.

Description: Presented at October 1996 Annual Meeting. The panel examines how insurers and other financial institutions are using the internet and future possibilities are explored.

Description: Big data and machine learning have been making headlines across industries everywhere, how will it impact the world of actuarial science?

Description: The potential impact and effects that artificial intelligence might have on life insurance companies.

Description: NewsDirect article that discusses the benefits of automating the underwriting process. Underwriting speed, the east of case submission and sales support stand out as the most important factors.

Description: Presented at October 1996 Annual Meeting. In this discussion, digital cash and its impact on society and financial institutions are examined and an update on annuity technology is provided.