Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: The February/March 2014 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: The June/July 2014 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: Personal work experience becomes a management lesson

Description: The April/May 2013 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: The August/September 2015 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an actuary who had recently started consulting should consider a job offer to return to a corporate role.

Description: This presentation is a general session from the 1991 Meeting of the Society of Actuaries, held June 3-5 in Colorado Springs. The speaker addresses the art of taking criticism and offers specific strategies that enable one to use criticism to his/her own advantage, including how to appraise the validity of criticism, dealing with the destructive critic, handling critical customers and clients, how to keep from becoming defensive, how to change your own behavior, and getting the critical edge. From the Record of Society of Actuaries, Volume 17, No. 3A.

Description: The author encourages actuaries to pay attention to their “soft skills.”