Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: Presented at June 1985 Spring Meeting. This session discussed techniques in oral and written communications.

Description: Over the last decade, the actuarial career has gained significant attention of entry level job-seekers as it continues to be one of the consistently top rated jobs in the market. There are different avenues to break into the profession, but one of the most common is through an Actuarial Student Program, where a company formally supports the exam progress of individuals through paid study materials, exam fees, and time off to study. Most programs also include an emphasis on development of leadership and communication skills. As the recruiter for MassMutual’s Actuarial Student Program, I get the opportunity to regularly share with candidates why I believe a student program is such a powerful springboard for a successful actuarial career. Profiled in the article is two actuarial students and one recent actuarial student program “graduate” to highlight the value a student program can bring to one’s professional development.

Description: This article goes through effective ways to give, and ask for, feedback in real time

Description: Business leadership lessons from non-business leaders: interpersonal skills and people management

Description: Summary of common mistakes made by actuaries developing ACA rate filings. Outlines correct approach to ACA rate filing process. Suggests Peer Review process.