Description: This articles showcases the principles of effective servant leadership.

Description: Interview with Allan Ryan.

Description: Six Sigma, Black Belts and Actuaries by Xin Liu from The Stepping Stone Newsletter, April 2004, Issue No. 14.

Description: The author offers his seven-word maxims for work / life balance and development of a personal leadership foundation.

Description: This article discusses the determination of the proper level of centralization of functions in a company. The author makes the case that more is not always better.

Description: The author shares his personal recommendations for 10 recent leadership books.

Description: The author suggests the key to job satisfaction is to mold your job and workday around your strengths and the strengths of people on your team and presents steps to finding your strengths.

Description: Chairperson corner article discussing different coaching methods from several different books.

Description: As the pace of consolidation accelerates and competition increases, profitability pressures are intensifying. Life insurers must continually search for new ideas and techniques to gain marketplace advantage. An issue facing insurance organizations is who should develop and perform the customer profitability analysis. Perhaps the best people to address this issue are the actuaries. This article discusses four major issues actuaries must consider in defining an appropriate customer profitability metric.

Description: This article summarizes the October 11, 1973 meeting of the Actuaries’ Club of Boston devoted to a discussion on the education of actuaries. George L. Hogeman,Pesident of Paul Revere Life, noted that while insurance industry management was generally satisfied with the work of the actuary, there were a number of shortcomings of actuaries, including a reluctance to utilize new techniques and a lack of much needed communication skills. In a very articulate presentation, Denis W. Loring, Actuarial Associate at John Hancock [representing the actuarial students], expressed the consensus he had reached with his fellow students. They felt that management development training and an awareness of EDP constraints and opportunities were missing from the syllabus. He stressed the need to gear exam preparation toward problem solving and felt that the actuary should be much more in the forefront in developing research techniques. The E and E Committee members, rather than defending the existing educational system, added to the number of problem areas pointed out by prior speakers. Deficiencies in the syllabus were noted for underwriting, investment and finance, and marketing and advanced underwriting. It was felt that the effect of the insurance industry involvement in providing broader financial services should be considered in future syllabus changes.