Description: This paper discusses that image does matter: advancing you personal brand. The author has worked in the retail and image management field for over 18 years with companies such as Talbot's and Paul Stuart, in both the wholesale and retail sector for men and women's wear. She founded Image Launch, a consulting company that assists companies and individuals internationally in setting standards for visual impact.

Description: To persuade successfully and non-manipulatively, it's important to understand five key principles of influence. Principle #5: A person will more likely be influenced if you help them get to the heart of the matter.

Description: A review of the book, "How to be a Finance Rock Star--The Small Business Owner's Ticket to Platinum Profits" by actuary Nicole Fende.

Description: In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better actuarial leader. Here is an entry from the Quote category.

Description: This is a review of of two of Patrick Lencioni's books on management and leadership. One addresses how to deal with team disfunctionality and the other is about improving meetings.

Description: This article describes the positive effects associated with using one's own name when engaged in self-talk. Research reveals that It frees speakers from their fears and makes them wiser about themselves, similar to how they are about others.

Description: This article describes why dressing up - even while working remotely- can help create work / life balance when the day is done.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a difficult hiring decision faced by an actuarial manager.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved an actuarial manager facing the potential resignation of a key employee.

Description: This article is about coming up with the next big idea the author encourages challenging the status quo and believes actuaries are uniquely equipped to view today's risks as opportunities.