Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Continuing our series related to the exposition of distribution terms that may be unclear or misunderstood, our focus in this article is on critical service and support components for sales and distribution, accompanied by a summary of the regulatory oversight of insurance sellers and distributors and a few common terms related to that oversight

Description: IFRS 17 is a significant change that requires insurers to invest time and resources. The presenters will address wider implications of the new standard, and a senior leaders' panel will cover a number of perspectives. They will address the latest developments of the standard and interpretations, emerging technology that is accelerating implementation, insights from implementing IFRS 17 in Canada and globally, reinsurance considerations and opportunities for the actuarial profession.

Description: This session from the 1995 SOA Boston Meeting covers the challenges faced by senior executives in managing all of the various groups including policyholders, shareholders, rating agencies, regulators, agents and employees of an insurance organization. From the Record of the Society of Actuaries, Vol. 21, No. 4b.

Description: To Be A Consultant by Jeffrey M. Robinson from The Stepping Stone Newsletter, April 2004, Issue No. 14.

Description: This presentation is a teaching session from the 1975 Annual Meeting of the Society of Actuaries, held October 20-22, in Bal Harbor, FL. The instructor discusses problems in management, including topics such as the characteristics of change, the ingredients of decisions, communications, delegation, motivation, and the components of satisfaction in business. Presentation not included but contact information provided. From the Record of Society of Actuaries, Volume 1, No. 4.

Description: This session from the 2001 SOA Spring Meeting explains how it is critical to become aware that you are in the middle of a race for obtaining, engaging and retaining top talent. Achieving a high ROI on human assets is central to your personal success and to the success of your company. From the Record of the Society of Actuaries, Volume 29, No. 2, Session 33pd.

Description: This article is about how times are changing and we must adapt and keep up as individuals, professionals, and companies

Description: This article makes the case for presenting the personal image appropriate for the occasion, the locale and the generational situation as a crucial component for professionals.

Description: The author presents four basic principles of management, which are intended to be simple and withstand the passage of time.