Description: The best managers make a point of catching employees doing a good job, and being sure to praise them on the spot. Management training classes teach us to document what our employees have done, good and bad, and to save those notes in our files to be well-prepared at performance appraisal time. From The Stepping Stone, April 2005, Issue No. 18.

Description: This article discusses using a true Win/Win approach to develop successful long-term relationships among individuals and businesses.

Description: The author of this article challenges us to engage in active thought to drive our behaviors rather than seeking efficiency through the use of assumptions.

Description: The chairperson notes changes to the section's mission and its involvement in helping to develop business and communication skills of its members.

Description: Twelfth installment of a series that applies Buddhist philosophy to actuarial practice. This edition wraps up the author's experience in yoga teacher training.

Description: A real life situation is posed involving a management challenge between 3 actuaries. Readers are invited to submit their responses to "What Would You Do?"

Description: How to apply the principles of building influence to networking meetings and interviews.

Description: Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers.

Description: The author shares a template for how to ensure speaking leads to business and career opportunities.

Description: This paper discusses that image does matter: advancing you personal brand. The author has worked in the retail and image management field for over 18 years with companies such as Talbot's and Paul Stuart, in both the wholesale and retail sector for men and women's wear. She founded Image Launch, a consulting company that assists companies and individuals internationally in setting standards for visual impact.