Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: Taking a look at Julia Child's signature TV show The French Chef, and how aspects of her show gives us tips on how to train others.

Description: Latest in series of articles exploring the adaptation of Buddhist philosophy to actuarial practice. This installment examines the challenges for actuaries in dealing with external opinions of actuarial work, and how to best manage these forces so that the work remains aligned with professional standards.

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved a communication and mentoring issue.

Description: Tips on developing actuaries using Bruce Arians real life examples developing quarterbacks as a comparison.

Description: The form of love known as "Agape" is defined and explored in context of its application to workplace leadership. Through use of the principals of Agape love coupled with sound business practices, leaders can have strong positive impact on both their employees and their customers while building a sustainable and profitable business.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: The article describes principles for optimal sub-tasking of a project goal. Two experiments each one comparing different approaches are presented. A summary of principles for optimal goal setting presents seven key points: i)levels of outcome goals should be recognizable and lack ambiguity; ii) each subtask should be atomic, i.e. not be capable of being broken up into further subtasks, iii) the subtasks should be uniform, lacking ambiguity, so that any new trainee could master it without the need for further guidance; iv) each subtask should be attainable in a reasonable amount of time; v) mentor feedback should be provided during the initial stages of learning or training; vi) upon mastery of each subtask trainees should be encouraged to maximize their overall score; vii) after mastery of individual subtasks, while attempting to maximize scores, trainees should be provided with a mixture of easy, intermediate, and difficult tasks.

Description: It is well established that empowerment of staff is a critical leadership trait. But what are the metrics to recognize that you have achieved it? What steps enable this achievement? Which psychological attributes explain its efficacy?This article proposes to answer these questions through a multi-disciplinary examination of empowerment in the context of three leadership domains.

Description: Applying Agile Methodologies to Manage Work and Drive Value is intended as an overview of the SCRUM, Kanban, and Lean methods of managing work in constantly changing environments. The value it provides is to draw awareness to the various methods that exist when the goal is to perform work with agility. There are three main sources of information within this version: scrumalligance.org, kanban.university, and lean.org for reference.