Description: A real life situation is posed involving a boss who is over-managing, and readers are invited to submit their responses to "What Would You Do?"

Description: Latest installment in series that applies Buddhist philosophy to the actuary's daily activities. This installment discusses the challenges for actuaries in dealing with the ongoing ups and downs of the COVID-19 pandemic and discusses mindfulness tools to cope with the resulting stresses in a peaceful and effective way.

Description: Chairperson's Corner - introduces the issue and the SOA's initiative on diversity, as well as introduces Murnighan's diverse approach to leadership. Do Nothing! is the first of a three part series focused on J. Keith Murnighan's book "Do Nothing!" and discusses balancing working vs. leading, how to succeed as leader by counterbalancing challenges, and to best manage a team.

Description: Retrospective on my three years as a member of the Financial Reporting Section Council.

Description: This article describes the EXCEL Model, a teaching and coaching tool developed by The Flippen group, College Station, Texas and adopted by many organizations. It focuses the leader on the needs of the team. The five components of the model are: Engage, X-plore, Communciate, Empower and Launch.

Description: In the midst of the activity and glitter of Times Square, one group of actuaries devoted an entire SOA meeting one morning to developing their communication knowledge and skills. The workshop titled, “Actuaries can Communicate,” was designed to identify ways to communicate more effectively as an actuary, to develop individual communication competence and to practice communication skills central to the work of an actuary. From The Stepping Stone, April 2005, Issue No. 18.

Description: This article presents lost career opportunity examples from lack of communication skills and a list of resources to help you work on building and improving your own skills.

Description: How to offer constructive criticism and use it as a tool to improve work processes, nurture business relationships and get the outcomes you want.

Description: Discusses how if you can learn to find out what your employees need from you, you can do a better job of managing those employees

Description: The author presents his firm's approach enabling their actuaries to communicate more broadly.