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Service with a Smile
oth- ers, the retail store clerk who really does care about satisfying our needs, the customer service ... do what you’d like them to do, in the absence of direct authority— generally stems from proactively doing ...- Authors: Mark E Green
- Date: Oct 2005
- Competency: External Forces & Industry Knowledge
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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The Stepping Stone, October 2010, Issue 40
comfort zone is usually in deliverables and customer care so you never seem to get around to working on building ... knowl- edge and skill in these areas, you will direct all work that comes to the firm in these areas ...- Authors: Society of Actuaries
- Date: Oct 2010
- Publication Name: The Stepping Stone
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The Stepping Stone, September 2020
actuary, you may be asking yourself, “Why should I care about networking? What’s that got to do with actu-arial ... analyzing which positions (and people) have the most direct impact on your job and your success. Make it a ...- Authors: Society of Actuaries
- Date: Dec 2020
- Competency: Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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People Management and Mentorship
People Management and Mentorship Read how to combine people management and mentorship to ... manager should aim to provide mentorship to their direct reports for more effective talent management, since ...- Authors: Ai Yan Wu
- Date: Apr 2024
- Competency: Communication; Leadership; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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The Stepping Stone Newsletter, April 2006, Issue No. 22
CEO when it is time for him/her to hold his/her direct reports accountable. We have all seen this—Bob ... CEO when it is time for him/her to hold his/her direct reports accountable. PEOPLE MANAGEMENT 6 • The ...- Authors: Vincent Granieri, John West Hadley, Joel Kabala, David Miller, Sudha Shenoy, Steven J Gaspar, Donna Weninger, Maureen Costello, Mark E Green, Marilyn Lustgarten
- Date: Apr 2006
- Publication Name: The Stepping Stone
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How Did I Get Here? An Interview with Sara Teppema, Chief Actuary of Wildflower Health
Wildflower Health, a value-based women’s health care management and digital health company. She is a ... those conversations, got really interested in health care. Mercer in Chicago had openings in their growing ...
- Authors: Ying Zhao
- Date: Oct 2022
- Competency: Communication; Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development
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Stepping Stone Newsletter, January 2005, Issue No. 17
the group, rather than your own success. Your primary task as leader is helping oth- ers succeed. If ... you prefer to have John or Mary as one of your direct reports? In my view, I don’t really want either ...- Authors: Gerald A Fryer, Marcel M Gingras, John West Hadley, Daniel L Shinnick, David Miller, Richard J Lauria, Sim Segal, K H Rendek, JAMES J GRAY
- Date: Jan 2005
- Publication Name: The Stepping Stone
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The Stepping Stone, July 2019, Issue 72
in Denver. He has a master’s degree in health care policy. He can be reached at eric. unger@anthem ... to locate victims, warn of unsafe conditions and direct the public to safety. This is often hyperlocal ...- Authors: Society of Actuaries
- Date: Jul 2019
- Competency: Communication; Leadership; Professional Values; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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The Zen Actuary, Installment 15: The Challenge of Transitions Part 1
transitions to more supervision and mentoring and less direct modeling. Although this is a fairly standard ... when we are reviewing a model built by one of our direct reports? Is that model conversion from Version ...- Authors: Richard J Lauria
- Date: Nov 2019
- Competency: Professional Values
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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stp-2008-iss29
begin my term as council chair for2007-08, my primary emphasis willbe the importance of effective com- ... needs to be pres- ent as we train, mentor and direct those around us in management or coaching roles ...- Date: Jan 2008
- Publication Name: The Stepping Stone