Description: Reader responses to whether an actuary faced with unexpected negative financial results should cancel personal plans to deal with it immediately.

Description: In this article, the author recommends the book, 'Stop Managing, Start Coaching!' by Jerry W. Gilley and Nathaniel W. Boughton, to managers who believes in the potential of human capital and are willing to make some investment. The book emphasizes the importance of using coaching to achieve 'buy-in' from employees on managerial decisions. In this process, manager and employee develop a collegial relationship, which ultimately increases the self-esteem of the employee and his or her commitment to the job and the organization.

Description: The author provides examples of what NOT to do at work to get along with your co-workers so you can be mindful of your responsibility to behave honorable in the workplace.

Description: Four ways in which actuaries can effectively work to help successfully implement system development projects.

Description: This article provides steps to clarify conversations to ensure greater success, fulfillment and satisfying business relationships.

Description: To persuade successfully and non-manipulatively, it’s important to understand five key principles of influence. In this four-part series, I’ll be covering these five principles that are based on human psychology and behavior. Let’s look at the first two now.

Description: Read the November 2016 issue of The Stepping Stone published by the Leadership & Development Section. Newsletters provide practical information for the working actuary, articles on trends that impact sections and news about section activities.

Description: Discussion of six important tips that can help lead to successful management of a team from by a remotely located manager.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.