Description: The Problem With New Clients by Carl Friesen from Smaller Consulting Firm Section, June 2003, Issue No. 2.

Description: Accentuate the Positive and Eliminate the Negative: You Really Can Change the Workplace Environment by Karen Gentilcore from The Stepping Stone Newsletter, July 2003, Issue No. 12.

Description: Two actuaries describe how taking an improvisational acting class can help in the business world, with specific examples of improvisational techniques as they relate to actuarial work.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved whether an actuary who had recently started consulting should consider a job offer to return to a corporate role.

Description: A business leader and researcher describe the importance of effective leaders revealing their failures as well as successes.

Description: Tensions arose between the Society of Actuaries [SOA] and the Casualty Actuarial Society [CAS] organizations’ leadership when articles in the May 1997 issue of the CAS newsletter suggested the SOA was trying to force a merger. This article describes how a meeting between SOA President, Anna Rappaport, and CAS President, Mavis Walters, led to an exchange of views that included the entire Boards of each organization and ultimately led to the members of both Boards demonstrating mutual respect.

Description: Mentorship. Leadership, Coaching, Teamwork. Recognizing the benefits of a diverse workforce

Description: A discussion of the Morris Review in the UK: a government-requested review of the actuarial profession in the U.K.

Description: This article features a test of your email etiquette that will help you polish your professional image.

Description: This article shares tips for those starting out in the actuarial profession. The source is my experience and that of Ian Duncan FSA FIA FCIA MAAA and other actuaries.