Description: The editorial emphasizes the importance of actuaries learning to excel at communication, and questions continuing education requirements that place maximums on the number of credits that can be earned for education in this area.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.

Description: metadata for the entire issue

Description: Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together.

Description: Emotional Intelligence: Why you need it, and how you can increase it

Description: Over the last decade, the actuarial career has gained significant attention of entry level job-seekers as it continues to be one of the consistently top rated jobs in the market. There are different avenues to break into the profession, but one of the most common is through an Actuarial Student Program, where a company formally supports the exam progress of individuals through paid study materials, exam fees, and time off to study. Most programs also include an emphasis on development of leadership and communication skills. As the recruiter for MassMutual’s Actuarial Student Program, I get the opportunity to regularly share with candidates why I believe a student program is such a powerful springboard for a successful actuarial career. Profiled in the article is two actuarial students and one recent actuarial student program “graduate” to highlight the value a student program can bring to one’s professional development.

Description: How do you distinguish yourself and your team, and make their contributions stand out? By articulating your 'superpower' in a natural way. Learn how.