Description: An introduction of predictive modeling techniques that are applicable to insurance industry, including generalized linear model (GLM) and classification and regression tree model(CART). Other models such as data clustering, neural network, and support vector machine (SVM), are also briefly discussed.

Description: Users of statistical packages should be more aware of the influence that outlying data points can have on their statistical analyses. Robust procedures provide formal methods to spot these outliers and reduce their influence. While a few robust procedures are mentioned in this article, one is emphasized and it is motivated by maximum likelihood estimation to make it seem more natural. In this article, the author will try to provide some background, beginning with maximum likelihood estimation of one parameter, that will hopefully make robust estimation seem natural and rather easy.