Description: The presenter examined the concept of customer intimacy as a way to maintain a viable position in a competitive market. He then develops the concept of customer intimacy as a way to maintain a viable position in a competitive market. Finally, he covers the information, product/delivery, organizational, and performance measurement strategies that a company should follow to achieve customer intimacy.

Description: This is the presidential address given by former President of the Society of Actuaries, Pearce Shepherd. From Transactions of Society of Actuaries 1959, Vol. 11, No. 31.

Description: The presentations at this session at the 1990 SOA Annual Meeting offer thier view on the future of the life insurance industry in terms of demographics, economics, consolidation and products. The status of the actuarial profession in 10 years is contemplated.

Description: This panel discussion, presented at a 1976 SOA Meeting, covered issues related to professional conduct and independence of the actuary. From the 1976 Record of Society of Actuaries, Volume 2, No. 3.

Description: This panel discussion is from the 1991 Meeting of the Society of Actuaries, held May 16-17 in New York. The panelists debunk myths, the conventional wisdom that actuaries have no place in the public policy arena, whether because the profession is too small to influence public policymakers, or legislators just don't want to hear from professionals whose work is so technical in nature and specialized in its application, or that It's not really necessary to become too involved in public policymaking, because what goes on in legislatures just doesn't affect actuaries’ day-to-day working lives. The panelists provide insights on lending actuarial expertise to policymaking debates. Discussion from participants is included. From the Record of Society of Actuaries, Volume 17, No. 2.

Description: This is the presidential address by the outgoing President of the Society of Actuaries, Andrew C. Webster at the 1964 Annual Meeting. Mr. Webster speaks about the development of the actuarial profession including the attempt to create the Amercial Academy of Actuaries, expansion of actuarial education, and the need to use statistical methods.

Description: This 1978 session discussion included important challenges to the actuarial profession that result from current social and economic changes, opportunities for actuarial input in a political process, and expanding horizons for the actuarial profession. From Record of Society of Actuaries, Vol. 4, No. 1.

Description: This discussion at the SOA 1968 Philadelphia and Los Angeles Regional Meetings is about corporate planning and the actuary's role in the process.

Description: This is the presidential address by former President of the Society of Actuaries, John R. Larus. Discussion of events within the Society during the past year and anticipated events going forward with respect to Society programs and the examination structure, insurance regulatory changes, some reflection on the history of the Society of Actuaries and current demographics of its members.

Description: This panel discussion, presented at the SOA's May 1976 Meeting in Houston, covered issues related to professional conduct and independence of the actuary. From the 1976 Record of Society of Actuaries, Volume 2, No. 2.