Description: This article describes and shows how to apply an often overlooked but crucial concept to build influence in conversations, tension management.

Description: The author reviews works from Greco-Roman literature from 800 B.C. to 400 A.D. and discusses how they relate to business and management, strategy and tactics.

Description: The average person spends from one third to one half of every waking hour thinking about the past or present. We talk to ourselves when we do. Psychologists have identified three steps you can take to make your self-talk more positive. This will make you happier and better able to achieve the goals you set at home and at work.

Description: This article discusses the determination of the proper level of centralization of functions in a company. The author makes the case that more is not always better.

Description: Even if you are analytic and process oriented, you have the ability to be great at selling.

Description: The author shares the importance of creating a personal development plan.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do about a product line that wasn't living up to expectations.

Description: A real life situation is posed involving an actuarial management decision, and readers are invited to suggest "What Would You Do?"