Description: A compilation of reader responses is presented to a real life situation involving communication (or lack thereof) between two young actuaries.

Description: This article examines the trends facing the life and health insurance industry which consulting actuaries will need to address such as downsizing, outsourcing, technology and the need to be flexible.

Description: Beyond technical skills, actuaries must be outstanding communicators and influences in order to maintain the critical roles they play within insurance organizations. Early career development is focused on building a strong technical and industry foundation. Once this foundation is in place, however, actuaries must quickly adapt to being submerged in a fast-paced, results-oriented business environment that requires the ability to communicate effectively and, more importantly, influence those around you. This article is intended to educate young actuarial professionals on key business influencing skills that will be beneficial in the near term as well as throughout their careers. The main focus is on influencing peers.

Description: An essay on how the lyrics of the Simon and Garfunkel hit song helps the author keep perspective and be a better leader by slowing down and taking the time to listen and lead.

Description: In the Leadership & Development Section’s Leadership Inspiration Contest, entrants were asked to tell us what inspired them to be a better actuarial leader. Carlos Arocha submitted an entry from the “Defining Moment/Event” category.

Description: The article describes my career in Diversity, starting at the workplace, and continuing during my current service on the Board. Readers should get ideas as to how they too can work towards improving Diversity and Inclusion in our workplaces and our profession.

Description: American actuaries are increasingly involved in risk management. This paper presents an Overview of the role of the American actuary in risk management today, a book review of a remarkable new work by a philosopher of science, and a challenge to the reader.

Description: Discussion of Product Development section volunteer opportunities and why someone should consider volunteering.

Description: Book summary and review of "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move from trusting to distrusting, and how to achieve conversational intelligence and Level III conversations.