Description: This article, based on the book, True Professionalism by David H. Maister, offers four tests that a leader must meet.

Description: This is a summary of the book In Search of Excellence - Lessons from America's Best Run Companies. and how insurance companies and actuaries do not achieve escellence. The author outlines three out of eight qualities that these best run companies had in common.

Description: This newsletter suggests that the building and maintaining relationships the is key to success in both personal and business relationships, particularly in the employee benefits consulting business. In addressing the need for actuaries to build these skills a series of workshops is planned and presented.

Description: The August/September 2014 edition of The Actuary magazine—the Society of Actuaries’ flagship publication.

Description: In “Gearing up for Designing Your Future,” published in the May 2017 issue of Actuary of the Future, the author cited four heroes as his personal inspiration. This article is the successor, showing the glory of these heroes and how they can inspire us actuaries today, as we strive to live our best lives. Identifying your own Noble Purpose as an actuary and in your life makes creating a five-year plan for personal growth meaningful and motivating. What will you gain from reading biographies of famous people and the classics? To aspire, to approach eloquence, to emulate the poetry of how they put their ideas across to mobilize their publics, to elevate our own characters by their examples, to be fully equipped to make moral and ethical judgments, to master the primary tool, verbal communication.

Description: Chairperson corner article discussing different coaching methods from several different books.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: At the 2004 Annual Meeting, four industry leaders, David Atkinson, Patricia Guinn, Bruce Nicholson, and Salim Manzar, shared their insight on a variety of questions. This article briefly covers their responses to a few of those questions.

Description: More and more insurers are relying upon their human resources teams to help them make the transition from domestic to transnational concerns. Here, a leading international HR expert discusses how to do just that.

Description: An update on recent and upcoming activities of the International Section Council as it continues to find ways to serve its members and other interested parties who are either working overseas or have a strong international interest.