Description: Executive Coach Marcel Schwantes demonstrated that applying daily practices of Servant Leadership is really the best way to engage workers to perform at a high level, which will improve the bottom line. Here Schwantes returns to kick-off a six part series that delves deep into the best practices of what a servant leader is, and does.

Description: This presentation is a section meeting from the 1991 Annual Meeting of the Society of Actuaries, held October 20-23 in Toronto. The speaker, an author and the Walter H. Carpenter Professor of Management at Babson College, describes powerful new techniques for cutting through interdepartmental barriers and motivating people over whom you have no authority to lend your support, to lend you their support. From the Record of Society of Actuaries, Volume 17, No. 4A.