Description: An actuary learns a lot about marketing when he took it on himself to rebrand a consulting service.

Description: Bringing managed care concepts into LTC claims management could benefit insurers, policyholders, and providers. This article outlines the case for doing so, and articulates the benefits to each stakeholder in the LTC claims process.

Description: Help to generate ideas for formulating a pricing strategy of 2015 individual health insurance products despite having very limited claims and premium experience in early 2014.

Description: Review of a report by Alan Mills introducing Complexity Science, a discipline which could help actuaries to model and manage complex systems, such as the health care system.

Description: Overview of call center and digital sales platforms for the development of distribution strategy in the individual insurance market.

Description: About a year ago we published our whitepaper “Insurance Innovation Opportunities Beyond COVID-19”. In the paperwe made some predictions on what innovation opportunities the pandemic would bring to the insurance space. It ishard to believe, but we’ve already had a year of living with the pandemic. In recognition of how much time haspassed, we want to look back at a few of our customer realities from last spring set against the innovations thathave been delivered in the market since.

Description: Summary of two SOA/CIA joint Canadian research projects: A REVIEW OF THE SUSTAINABILITY OF THE CANADIAN HEALTHCARE SYSTEM AND RETIREMENT SYSTEM RESEARCH.

Description: This is one of a series of SOA-sponsored papers on the subject of Evaluating the Results of Care Management Interventions. This paper addresses the theory of measurement design and provides a practical evaluation of the most common designs for the practitioner.

Description: The article summarizes implications of rising interest rates on U.S. GAAP and statutory financial reporting for life insurers, highlighting potential tailwinds from steady increases and headwinds from sharp increases. We further provide insights into how insurers can leverage ALM programs and interest rate risk hedging practices to favorably position themselves in a rising rate environment

Description: This article provides an overview of behavioral economic theory as it relates to health and welfare insurance plans and provides summaries of two sample applications of the theories: enrollment in health insurance exchanges created by the Patient Protection and Affordable Care Act, and product design considerations in light of vast health illiteracy.