Description: This is a summary of the book In Search of Excellence - Lessons from America's Best Run Companies. and how insurance companies and actuaries do not achieve escellence. The author outlines three out of eight qualities that these best run companies had in common.

Description: This newsletter suggests that the building and maintaining relationships the is key to success in both personal and business relationships, particularly in the employee benefits consulting business. In addressing the need for actuaries to build these skills a series of workshops is planned and presented.

Description: This article, based on the book, True Professionalism by David H. Maister, offers four tests that a leader must meet.

Description: Chairperson corner article discussing different coaching methods from several different books.

Description: In “Gearing up for Designing Your Future,” published in the May 2017 issue of Actuary of the Future, the author cited four heroes as his personal inspiration. This article is the successor, showing the glory of these heroes and how they can inspire us actuaries today, as we strive to live our best lives. Identifying your own Noble Purpose as an actuary and in your life makes creating a five-year plan for personal growth meaningful and motivating. What will you gain from reading biographies of famous people and the classics? To aspire, to approach eloquence, to emulate the poetry of how they put their ideas across to mobilize their publics, to elevate our own characters by their examples, to be fully equipped to make moral and ethical judgments, to master the primary tool, verbal communication.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: This articles showcases the principles of effective servant leadership.

Description: Notes on the IAA meeting that took place in D.C. in May

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved management hiring someone to make changes, then ignoring all suggestions.

Description: More and more insurers are relying upon their human resources teams to help them make the transition from domestic to transnational concerns. Here, a leading international HR expert discusses how to do just that.