Description: Comments from the incoming chairperson of the Marketing and Distribution Section for 2010.

Description: A discussion on the need for insurance companies to reimagine the way they market, engage and sell to consumers.

Description: Article discussing methods to manage conflict in the workplace or elsewhere.

Description: Chairperson’s column addressing recent and planned activities of the Marketing and Distribution Section of the Society of Actuaries.

Description: Editorial discussing the transition of the newsletter's editors.

Description: This article evaluates findings from a new LIMRA focus group consumer study that examined the decision-making process that consumers follow when buying life insurance including their use of direct channels, including direct mail, the internet and call centers.

Description: This article defines the distribution gap, customer's gap, and distributor's gap in the marketing and sales process. It offers solutions to close these gaps and therby create a more efficient distribution system that better meets customer's needs.

Description: This article discusses how publicly traded companies fail to realize their full potential due to a lack of clarity in identifying which shareholders they are trying to serve, especially when viewing short term versus long term goals.

Description: Marketing and Distribution Section survey responses. January 2008, Issue No. 57.

Description: This is an editorial about change as is relates to product design, financial services, direct mail and related topics. From News Direct, September 2005, Issue No. 51.