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Negotiation — The Science of Empathy
Negotiation — The Science of Empathy Negotiation has been a critical skill for me for most of my career ... to be completed to everyone’s satisfaction. From The Stepping Stone, April 2005, Issue No. 18. N/A; ...- Authors: Richard Tucker
- Date: Apr 2005
- Competency: Communication>Persuasive communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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Book Review: The Power of Nice
Book Review: The Power of Nice A look at the "The Power of Nice" by Ron Shapiro and how we ...- Authors: Efrem Epstein
- Date: Feb 2013
- Competency: Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
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How My Daughter’s Health Condition Influenced Me as an Actuary
How My Daughter’s Health Condition Influenced Me as an Actuary A health actuary describes ... a parent of a child with medical needs, and the complexities associated with navigating the health insurance ...- Authors: Society of Actuaries, Larisa Treyster
- Date: Jul 2017
- Competency: Communication>Persuasive communication; Leadership>Influence; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Health & Disability>Chronic health management - Health & Disability; Health & Disability>Health care; Health & Disability>Health insurance
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The Five Key Principles of Influence - Part 1
The Five Key Principles of Influence - Part 1 To persuade successfully and non-manipulatively, it’s ... it’s important to understand five key principles of influence. In this four-part series, I’ll be covering ...- Authors: David Miller
- Date: Nov 2015
- Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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The Five Key Principles of Influence - Part 3
The Five Key Principles of Influence - Part 3 Principle #4: People make buying decisions based on emotion ... need to take into account both logic and emotion. Of the two, emotion is a much more powerful motivating ...- Authors: David Miller
- Date: May 2016
- Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills
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The Stepping Stone
The Stepping Stone The Stepping Stone issue 60, November 2015 influence decisions;interpersonal skills;management ...- Authors: Society of Actuaries
- Date: Nov 2015
- Competency: Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Big picture view; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Project Management: Calming the Chaos
Project Management: Calming the Chaos Effective communication Business intelligence;Project Management;Effective ...- Authors: Doris Orr
- Date: Jul 2017
- Competency: Communication>Persuasive communication; Leadership>Mentoring; Leadership>Thought leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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It's a Matter of Trust
It's a Matter of Trust Based on a decades-long study, honesty is the most important quality ... It's a Matter of Trust Based on a decades-long study, honesty is the most important quality in a ...- Authors: Mitchell Stephenson
- Date: Mar 2018
- Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Leadership Tip: Use The Entire Toolbox
Leadership Tip: Use The Entire Toolbox This article discusses how your leadership style should vary ... vary depending on the person you are leading, the situation and goal. 4 syles of leadership are discussed ...- Authors: David Miller
- Date: Feb 2013
- Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Relationship Management>Staff management and motivation
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills