Description: This paper defines business risk as uncertainty that threatens the viability of the insurance organization including product features such as mortality or persistency, internal organization features such as expenses or staff retentionand external influences such as regulatory or legal actions. This paper provides an approach for measuring the financial impact of adverse variation of these factors on the organization.

Description: Results of a Survey of JRMS members re claims changes due to COVID

Description: The money in customer accounts follows a systematic, yet sometimes elaborate maze. This article establishes a check list of 10 item that will ensure that client accounts are being correctly credited, operations are functioning a they were designed and operational risk is reduced.

Description: The current coronavirus pandemic has caused a number of challenges for life insurers and this article summarizes the operational challenges, namely in two areas. First, the article will discuss the challenges companies are facing to collect traditional underwriting evidence and potential short-term solutions used to overcome these limitations. Second, the actions companies are taking to alleviate the financial difficulties customers may have paying premiums will be addressed.

Description: Results of the 2020 survey on the effects of the Pandemic

Description: There is widespread acknowledgement in the insurance industry that cyber risk remains an untamed and seemingly ever-growing beast. It is also unique in the family of risk exposures faced by insurers in that it is both an emerging risk and an emerged risk. What are companies doing to keep on top of this risk? What are actuaries doing to contribute to cyber risk management, and what can we learn from other industries and disciplines?

Description: Insurance companies are not immune to liquidity risks.

Description: This abstract describes a paper that presents examples of Risk Assessment application of Fuzzy Logic in the areas of operational risk and hazard risk.

Description: This paper examines the potential impact of increasing negative commentary by social media users in multiple forums, which can erode the “reputation capital” of a utility. It also offers an approach for successfully addressing that risk and integrating social media risk management practices into existing utility enterprise risk management (ERM) programs.

Description: The article provides an update on the 2019 ERM Symposium with regard to date, location and content (General Sessions and Concurrent Sessions).