Description: Review of a research project, co-sponsored by the SOA, which examined 83 organizations and over 150 programs that measure the quality and efficiency of hospitals and physicians.

Description: The purpose of the article is to highlight how a person or organization can excel in both a highly-competitive expert-driven environment and one where the environment is less so. One should focus on what can be done well and delegate the remaining tasks to those who are better at performing them. One should understand the environment they are operating in, how it impacts them, and how it may change through time. The principles have application to investment management, investment performance, organizational performance, business development, career progression and economics.

Description: Report on the SOA's 1st Annual LTC Operations and Technology Benchmark Survey. Its goals were to provide data to support the development of time and cost benchmarks for LTC operations, identify the most pressing operations and technology issues, and gain insights into the technologies that are being used to administer Long Term Care business.

Description: This presentation is a lecture, session 57L, from the 2004 Spring Meeting of the Society of Actuaries, held June 14-15 in San Antonio, TX. The speaker provides context and general background on business intelligence [BI], including topics such as online analytical processing [OLAP], and provides some examples. Next is a basic discussion of data modeling. The speaker then reviews the technology and tools currently on the marketplace, and finally discusses implementation strategy in terms of how actuaries work with IT in this area. Discussion from participants is included. From the Record of Society of Actuaries, Volume 30, No. 2.

Description: Possible usage of tools that can automate time consuming processes, and lead to a different team structure and organization for predictive analytics team.