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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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How to Turn Suspects Into Prospects
VP of sales that took place after a call. I was a young, excitable sales rep. As I recounted the call ... react when you posed the question what happens to your business if you don’t address the problem? Oops. I ...- Date: May 2017
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
- Publication Name: Innovators & Entrepreneurs
- Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Passing the Torch Series: An Interview with Mark Freedman
Passing the Torch Series: An Interview with Mark Freedman Cassie He and Linda Liu, two actuarial students ... Mark Freedman, the President-Elect of SOA to share with us his experience as an actuary, the challenges and ...- Authors: Mark Freedman
- Date: Apr 2013
- Competency: Communication>Active listening; Communication>Difficult message delivery; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Professional Values>Ethical standards; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: Actuary of the Future
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Qualifications; Actuarial Profession>Professional development
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How to Handle Communication Mishaps in the Workplace
Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace ... misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Alone Together: Introverts, Extroverts and Team Dynamics
dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works ... works of author Susan Cain. Business intelligence;Career planning;Interpersonal skills;Management skills;Professional ...- Authors: Mitchell Stephenson
- Date: Jul 2017
- Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How Great Leaders ... Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Write for Results
Write for Results Write for your readers. That's what you can do to ensure that your ... and model updates are clear and contain the appropriate level of detail. Interpersonal skills;Professional ...- Authors: Pamela Burns
- Date: Mar 2017
- Competency: Communication>Difficult message delivery; Communication>Persuasive communication; Communication>Written communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Feedback That's Tough on Problems, Not on People
Feedback That's Tough on Problems, Not on People How to offer constructive criticism and ... processes, nurture business relationships and get the outcomes you want. 4294990428 5/1/2012 12:00:00 ...- Authors: Malory Fischer
- Date: May 2012
- Competency: Communication>Difficult message delivery; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Critical Influencing Skills for Advancing Professionals (Part 3)
Critical ... Article from: The Stepping Stone February 2014 – Issue 53 the stepping stone | ... senior vice president and chief operating officer of mL3 Global Life, a joint venture company that provides ...- Authors: Raymond DiDonna
- Date: Feb 2014
- Competency: Communication>Difficult message delivery; Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Radical Candor: Giving—and Receiving— Feedback in Real Time
Article from The Stepping Stone July 2018 Issue 69 24 | JULY 2018 THE STEPPING STONE PEOPLE ... Time By Mitchell Stephenson “Feedback is the breakfast of champions.” —Ken Blanchard, American author ...- Authors: Mitchell Stephenson
- Date: Jul 2018
- Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development