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Chairperson’s Corner
Chairperson’s Corner This article is an overview of the SOA Leadership & Development Section Council's current ... points of the Leadership & Development Section Council's efforts. leadership, management, communication skills ...- Authors: Lori Weyuker
- Date: Sep 2023
- Competency: Communication; Leadership; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
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Why Did I Fail? What's Next? Attribution Theory
Why Did I Fail? What's Next? Attribution Theory Article presents the basic terminology and theory of ... (AR) has emerged as a technique to change people’s attribution from dysfunctional to functional, resulting ...- Authors: Russell Hendel
- Date: Apr 2024
- Competency: Leadership; Relationship Management; Results-Oriented Solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring
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Are You an Empowering Leader?
situational leadership model[1] is summarized in Table 1, which provides necessary background on terminology ... needs to direct but instead supports the staff member’s independent thinking. Finally, upon achieving mastery ...- Authors: Russell Hendel
- Date: Sep 2023
- Competency: Communication; Leadership; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
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WHAT WOULD YOU DO? Parting Company
WHAT WOULD YOU DO? Parting Company A real life situation is posed involving a management, leadership, ... their responses to "What Would You Do?" This issue’s case study involved an actuarial manager facing the ...- Authors: John West Hadley
- Date: Nov 2019
- Competency: Communication; Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
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What Would You Do? Responses to “Parting Company”
What Would You Do? Responses to “Parting Company” A compilation of reader responses is presented ... leadership, or other business decision. This issue’s case study involved what to do when an actuary turned ...- Authors: John West Hadley
- Date: Apr 2020
- Competency: Leadership; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
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What Would You Do? Responses to “Communication Confusion”
leadership, or other business decision. This issue’s case study involved a dilemma involving an ASA who ... work together, Carlos’ ear gets acclimated to Jin’s accent, and Jin enthusiastically agrees to have Carlos ...- Authors: John West Hadley
- Date: Feb 2022
- Competency: Communication; Leadership; Professional Values; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
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What Would You Do? Responses to “Disappointing News”
leadership, or other business decision. This issue’s case study involved an actuary who received disappointing ... leadership skills, including chairing the company’s Officer Advisory Group through a sensitive restructuring/downsizing ...- Authors: John West Hadley
- Date: Mar 2021
- Competency: Communication; Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring
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What Would You Do? What to Tell the Team?
the irresponses to "What Would You Do?" This issue’s case study involved a staff performance issue faced ... certain types of work, and yelling at Kate. Selina’s prior manager hadn’t said anything about performance ...- Authors: John West Hadley
- Date: Feb 2023
- Competency: Communication; Leadership; Relationship Management
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
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What Would You Do? Communication Confusion
their responses to "What Would You Do?" This issue’s case study involved a communication and mentoring ... work together, Carlos’ ear gets acclimated to Jin’s accent, and Jin enthusiastically agrees to have Carlos ...- Authors: John West Hadley
- Date: Nov 2021
- Competency: Communication; Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring; Actuarial Profession>Professional development
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The Agapé Workplace
customer and doing what’s right and best for the customer rather than what’s convenient and best for ... business is love. It’s what will help your company grow and become stronger. It’s what will propel your ...- Authors: James Clark
- Date: Jan 2021
- Competency: Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Mentoring