Description: This presentation proposes a solution to the student actuarial paradox “I mastered the syllabus but failed the exam,” by utilizing the two-dimensional syllabus vehicle which pedagogically focuses on the two dimensions of content and problem difficulty. This presentation advocates the PMR characterization of three levels of problems difficulty: Plug-ins (easy), Monkey-wrench (intermediate), and Research-type(hard) questions. PMR was developed by examining difficulty levels in SOA exams, and problems of various software vendors. The author's students routinely score high on the SOA FM exam; it is hoped that these methods will assist other instructors in their quest for good pedagogy. Very briefly: “Plug-ins,” refer to multi-part problems, for example, calculating the price of an annuity that is first increasing and then level; “Monkey-wrench” problems specifically refer to plug-in multi-part problems where one component is a monkey-wrench, an issue the candidate has not previously encountered. It might be a non-typical modeling or it might be a non-typical algebraic simplification or it might be an unexpected integration of distinct modules in a manner that the candidate has not yet seen. “Research-type questions” refer to problems requiring some type of experimentation for example, looking at initial cases, seeing a pattern and then applying methods

Description: This article studies the syllabus as a dynamic, interactive teaching tool that informs and is informed by both solutions of complex course problems and student difficulties with these problems.

Description: The objective of this statement of principles is to articulate the current understanding of the significant principles that form the scientific framework underlying all areas of actuarial practice. The intended audience includes practicing actuaries, researchers and others, such as representatives of standard-setting organizations. This articulation is not immutable and should be revised if changes arise in our understanding of the key concepts and phenomena relevant to actuarial science, or if a better expression of the ideas is developed. This statement is the culmination of an effort that begin with the October 1991 draft by the SOA Committee on Actuarial Principles entitled “Principles of Actuarial Science. After incorporating numerous comments, that statement was published in Transactions of the Society of Actuaries XLIV, 1992.

Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Writing articles is not as hard as most people think, but it does take some thought and planning. This article gives practical tips about how to put "pen to paper" and write an effective article.

Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: This article addresses how to best use body language to one's advantage