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  • How to Handle Communication Mishaps in the Workplace
    How to Handle Communication Mishaps in the Workplace The author identifies miscommunication ... tional, or even worse, broken relationships. This dynamic also costs businesses dearly in decreased productivity ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Actuarial Ethicist 3: DAC Expectations
    The Actuarial Ethicist 3: DAC Expectations This article poses a hypothetical workplace dilemma. ... mortality and lapse rate assumptions—including dynamic lapse rates—within the valuation models, and revise ...

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    • Authors: Frank Grossman
    • Date: Oct 2010
    • Competency: Communication>Difficult message delivery
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics