Description: Report on the SOA's 1st Annual LTC Operations and Technology Benchmark Survey. Its goals were to provide data to support the development of time and cost benchmarks for LTC operations, identify the most pressing operations and technology issues, and gain insights into the technologies that are being used to administer Long Term Care business.

Description: Defining fairness for life insurance processes is complex and challenging as well as subjective. The Society of Actuaries Research Institute submits to the public discourse this summary of the challenges and complexities involved in trying to define fairness for life insurance processes in the United States.

Description: This research report sponsored by the SOA's Marketing and Distribution Section gives valuable insights from leaders in the middle income life insurance market.

Description: Analysis of possible mathematical relationships between hospital quality and hospital billed or allowed charges or other measures, using quality data as defined by the U.S. Department of Health and Human Services along with the Hospital Quality Alliance for their Hospital Quality Initiative.

Description: Discusses relationships with clients: fees and billing methods, communications with clients, responsibility of initiating work when on retainer, special problems with insurer clients, special problems with collectively bargained pension and welfare plans, conflicts of interest, and confidentiality.