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How to Handle Communication Mishaps in the Workplace
some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Public Speaking: Hint ... It’s Not About You
have to take our at- tention off ourselves and direct it to where it truly belongs, on the audience. ... remember that you were less than perfect. Or even care. q January 2005 • The Stepping Stone • 19 Public ...- Authors: James Ross Gray
- Date: Jan 2005
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development
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Ten Rules for Giving a Great Speech
just have verbiage. We’re all craving the lean, direct, well-organized information and perspectives ... National Public Relations and one of the company’s primary communications skills trainers. Jim brings an extensive ...- Authors: JAMES J GRAY
- Date: Mar 2003
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Professional development
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Seven Steps for Setting Yourself Apart
senior management, your supervisor, colleagues, direct reports, etc. Your approach to working with them ... traditional marketing methods such as speaking, writing, direct calling, etc. As a company actuary your key marketing ...- Authors: DAVID MILLER
- Date: Oct 2018
- Competency: Communication>Oral communication; Communication>Persuasive communication; Leadership>Professional network leverage
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Professional development
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You Are What You Speak
You Are What You Speak The author stresses the importance of presenting yourself in a positive ... position is with and then try to get to the company direct- ly. If I as a hiring manager get a sense that ...- Authors: Melanie J Davis
- Date: Oct 2005
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development
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Development, Dysfunction and Death
of each easier to see. This is the ge- nius—and primary source of entertainment— of Lencioni’s writing ... members themselves, not the leader, who are the primary drivers of holding each other accountable. “The ...- Authors: Steven J Gaspar
- Date: Jan 2006
- Competency: Communication>Oral communication; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ... 8. Tony Batory, FSA, M.A., MAAA, is a health care actuary for UnitedHealth Group focused on small ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Emotional Intelligence
Emotional Intelligence Emotional Intelligence: Why you need it, and how you can increase ... positive behaviors, you are communicating that you care about the other person and that you value her presence ...- Authors: Lauren Scalzo
- Date: Aug 2016
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development
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It's a Matter of Trust
It's a Matter of Trust Based on a decades-long study, honesty is the most important quality ... that you don’t share another person’s interest, or care about how they feel, can make it very difficult ...- Authors: Mitchell Stephenson
- Date: Mar 2018
- Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development