Description: Milliman was engaged by the SOA to conduct two Accelerated Underwriting (AU) surveys, one of direct companies and another of reinsurers. The surveys explored actual results from 2019–2021 and expected results from 2022.

Description: While our ability to access and analyze large quantities of data is better than ever, many long-term products suffer from sparse data in critical risk areas, such as deep in-the-money lapse experience and long-term utilization rates for income guarantees. The presenters will explore industry-level annuity experience data for these types of situations, and discuss quantitative approaches to addressing them in pricing and other applications.

Description: As more term insurance policies move to the post-level period, actuaries are evaluating policyholder behavior and expected mortality. Enough experience has now emerged to provide a spectrum of outcomes that can model the relationship between premium increases, persistency and mortality. The presenters will share findings and consider how different post-level premium structures produce different results.

Description: The presenters will explore policyholder experience data for long-term products, risks of over-fitting data in developing behavioral models, and ways to mitigate these risks and develop a sustainable and coherent framework to translate complex policyholder behavior experience data to behavioral models using company- and industry-level data. At the conclusion of the session, attendees will be able to: - Identify key drivers of policyholder behavior for long-term product - Understand the risks of over-fitting data and a false sense of precision in developing behavioral mode - Understand techniques that can be used to mitigate these risk