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How to Handle Communication Mishaps in the Workplace
some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Passing the Torch Series: An Interview with Mark Freedman
electrical supply business, and my mom did not care what I did, as long as I stayed in the Philadelphia ... potentially bypass these traditional routes and run direct- ly for the board. This is not common, but I think ...- Authors: Mark Freedman
- Date: Apr 2013
- Competency: Communication>Active listening; Communication>Difficult message delivery; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Professional Values>Ethical standards; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: Actuary of the Future
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Qualifications; Actuarial Profession>Professional development
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Adding Value with Model Validation
likely to deliver long- term benefits unless the primary objective for each component is adding stakeholder ... establishing controls. A model owner that has been the primary or even sole control over a model may see model ...- Authors: Winston Hall, Veltcho Natchev, Mike Minnes
- Date: Nov 2017
- Competency: Communication>Active listening; Communication>Difficult message delivery; Leadership>Change management; Leadership>Thought leadership; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Process and technique refinement
- Publication Name: The Modeling Platform
- Topics: Actuarial Profession>Best practices; Enterprise Risk Management>Governance
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How to Turn Suspects Into Prospects
How to Turn Suspects Into Prospects By Ray Mascola Communication;Operational Management;Time ... priorities. By actively listening you show that you care and in the process you develop credibility and trust ...- Date: May 2017
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
- Publication Name: Innovators & Entrepreneurs
- Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ... 8. Tony Batory, FSA, M.A., MAAA, is a health care actuary for UnitedHealth Group focused on small ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Emotional Intelligence
Emotional Intelligence Emotional Intelligence: Why you need it, and how you can increase ... positive behaviors, you are communicating that you care about the other person and that you value her presence ...- Authors: Lauren Scalzo
- Date: Aug 2016
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development