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  • Commit to Quality
    Commit to Quality In this article Deborah Adler Poppel interviews Patrick L. Townsend, author of the book Commit to Quality. Mr Townsend defines quality process, advises what the components are ...

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    • Authors: Deborah Adler Poppel, Patrick L. Townsend
    • Date: May 1988
    • Competency: Leadership>Change management
    • Publication Name: The Actuary Magazine
    • Topics: Actuarial Profession>Management skills