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How to Handle Communication Mishaps in the Workplace
How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Five Key Principles of Influence - Part 4
The Five Key Principles of Influence - Part 4 To persuade successfully and non-manipulatively, it's important to understand five key principles of influence. Principle #5: A person will ...- Authors: David Miller
- Date: Aug 2016
- Competency: Leadership>Change management; Leadership>Influence; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Five Key Principles of Influence - Part 2
The Five Key Principles of Influence - Part 2 No matter what you do, you are in sales in some way. The word, "sales" or "selling" brings up negative connotations ...- Authors: David Miller
- Date: Feb 2016
- Competency: Leadership>Change management; Leadership>Influence; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development