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Commit to Quality
Commit to Quality In this article Deborah Adler Poppel interviews Patrick L. Townsend, author of the book Commit to Quality. Mr Townsend defines quality process, advises what the components are ...- Authors: Deborah Adler Poppel, Patrick L. Townsend
- Date: May 1988
- Competency: Leadership>Change management
- Publication Name: The Actuary Magazine
- Topics: Actuarial Profession>Management skills
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EXCELLENCE
EXCELLENCE This is a summary of the book In Search of Excellence - Lessons from America's Best Run Companies. and how insurance companies and actuaries do not achieve escellence. The ...- Authors: Deborah Adler Poppel
- Date: Dec 1983
- Competency: Leadership; Relationship Management
- Publication Name: The Actuary Magazine
- Topics: Actuarial Profession>Management skills