Description: The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.

Description: Hear from three actuaries on their experiences working remotely in 2020 and beyond. Each participant will have a distinct viewpoint on remote work based on their situation, including: Liz Dietrich, who led her Prudential team through the initial shift to remote work during the pandemic and will address the team’s next steps. Amanda Hug, who joined Willis Towers Watson during the pandemic by interviewing remotely and then learned to integrate into the corporate culture the same way. Vincent Xuan, who will provide insight around how his team at Equitable adapted to remote work. During this webcast, the panel will share: Their perspectives based on their unique situations Best practices and leadership tips for managing teams and workloads remotely Thoughts on how we did as an industry with the shift to remote work Leadership skills that are critical for moving forward in a hybrid (remote and in-person) world