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Customer Relationship Management - How do you Model a Customer?
Customer Relationship Management - How do you Model a Customer? This session at the SOA 2001 Toronto Spring Meeting discusses customer relationship management [CRM] including the definition of ...- Authors: H Shumrak, Paul Turner
- Date: Jun 2001
- Competency: External Forces & Industry Knowledge
- Publication Name: Record of the Society of Actuaries
- Topics: Modeling & Statistical Methods