Description: This presentation is a teaching session from the 1975 Annual Meeting of the Society of Actuaries, held October 20-22, in Bal Harbor, FL. The instructor discusses problems in management, including topics such as the characteristics of change, the ingredients of decisions, communications, delegation, motivation, and the components of satisfaction in business. Presentation not included but contact information provided. From the Record of Society of Actuaries, Volume 1, No. 4.