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  • What Would You Do? Responses to “A Difficult Discussion”
    What Would You Do? Responses to “A Difficult Discussion” A compilation of reader responses to a real life management situation in which one actuary went over his boss's head.

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    • Authors: John West Hadley
    • Date: Jul 2017
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Manage Tension to Create Influence
    Manage Tension to Create Influence This article describes and shows how to apply an often overlooked but crucial concept to build influence in conversations, tension management. Relationships and ...

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    • Authors: John West Hadley
    • Date: Aug 2015
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • WHAT WOULD YOU DO? Responses to “Does Substance Trump Style?”
    WHAT WOULD YOU DO? Responses to “Does Substance Trump Style?” A real life situation is posed involving a management, leadership, or other business decision. This is the compilation of responses to ...

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    • Authors: John West Hadley
    • Date: Aug 2015
    • Competency: Communication; Leadership>Mentoring; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills