Description: This teaching session, number 80TS, was presented at the 1999 Spring Meeting of the Society of Actuaries, held May 24-25 in Atlanta. The instructors focus on increasing the awareness of managers to motivate, stimulate, and challenge their difficult employees. A variety of techniques and tools that assist managers to increase productivity and maximize performance capacity are provided. Discussion from participants is included. From the Record of the Society of Actuaries, Vol. 25, No. 1.