Description: This teaching session, number 80TS, was presented at the 1999 Spring Meeting of the Society of Actuaries, held May 24-25 in Atlanta. The instructors focus on increasing the awareness of managers to motivate, stimulate, and challenge their difficult employees. A variety of techniques and tools that assist managers to increase productivity and maximize performance capacity are provided. Discussion from participants is included. From the Record of the Society of Actuaries, Vol. 25, No. 1.

Description: In this interactive teaching session, number 115TS at the 1999 Annual Meeting of the Society of Actuaries held October 17-20 in San Francisco, the instructor discusses how businesses are seeking to improve retention. This session examines the costs of employee turnover, and trends, concepts, and practices presently producing results to reduce it. From the Record of the Society of Actuaries, Vol. 25, No. 3.