Description: The purpose of this paper was to examine the job and compensation of the ordinary life insurance agent in relation to commissions and expense regulation and to examine how well the industry responds to customer needs, and consider how the system might be changed. The paper establishes some criteria for evaluating appropriateness of systems of both agent compensation and expense regulation. The paper is followed by submitted discussion papers

Description: This panel discussion is about claim reserves. It focused on: 1. Review of methods and statutory requirements in the establishment of claim reserves for property and casualty, life and health insurance. 2. Discussion of different approaches in casualty and life blanks e.g., incurred but not reported reserves.