Description: This presentation focused on how actuaries communicate with the public. Topics include: l. Characteristics of an effective communicator a. How to get over nervousness b. Understanding your listener c. When to use actuarial jargon 2. How to make a presentation a. Organizing your presentation b. Techniques for answering questions c. How and when to use visuals 3. The use of graphics, including computer From Record of Society of Actuaries, Vol. 7, No. 3.