Description: Communication is how you think about problems, how you present ideas and how you relate to your audience. An actuary presents alternate ways to communicate to groups of life insurance agents.

Description: This article continues the Passing the Torch Interview Series. Linda Liu and Amanda Jacques invite Simon Curtis, currently president of the Canadian Institute of Actuaries (CIA) and recently joined Deloitte as a partner in their Toronto office after a long career at Manulife. Simon shares with us his career experience and talks about the changes and challenges facing the actuarial profession.

Description: Learn concrete strategies to manage executive dysfunction. The author discusses techniques she has learned along the way to improve productivity and manage time. High-level tips are: 1) Write it down. 2) Plan your day. 3) Don't let email and social media steal all your precious time. 4) Give your brain a little distraction. 5) Find an accountability partner. 6) Don't let perfect be the enemy of good. 7) When distracted, begin again. 8) Give yourself grace.

Description: Business Writing by Dan Shinnick from The Stepping Stone Newsletter, July 2004, Issue No. 15.

Description: The best managers make a point of catching employees doing a good job, and being sure to praise them on the spot. Management training classes teach us to document what our employees have done, good and bad, and to save those notes in our files to be well-prepared at performance appraisal time. From The Stepping Stone, April 2005, Issue No. 18.

Description: This article discusses using a true Win/Win approach to develop successful long-term relationships among individuals and businesses.

Description: When your goals are Specific, Measurable, Achievable Realistic and Time-Based, you’ve got a good foundation for performance improvement.

Description: The author notes its all a job interview. Everything we do is observed by others, and this continuous demonstration- observation loop is very much like an ongoing interview.

Description: In this article, the author invites the readers to write in to suggest what corporate management or personal development message is implied in this article. The author uses Little League Baseball as an analogy for the corporate actuarial world.

Description: Managing in the 21st century.