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It's a Matter of Trust
It's a Matter of Trust Based on a decades-long study, honesty is the most important quality in a leader. This article addresses ways to establish trust with their co-workers. Ethics; ...- Authors: Mitchell Stephenson
- Date: Mar 2018
- Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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How and When to Just Say No
How and When to Just Say No A critical skill (and path to greater satisfaction) is learning how to say no professionally, without getting a reputation as unhelpful, or for making excuses.- Authors: John West Hadley
- Date: Oct 2018
- Competency: Communication>Oral communication; Communication>Persuasive communication; Leadership>Influence; Leadership>Mentoring
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Communication Strategies for Outstanding Leadership
Communication Strategies for Outstanding Leadership To be an outstanding leader, you must become a masterful communicator. Learn a number of simple yet critical steps to achieving that.- Authors: Liz Bywater
- Date: Oct 2018
- Competency: Communication>Oral communication; Communication>Persuasive communication; Leadership>Influence
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Communicating Internationally
Communicating Internationally Tips for effective communication globally. Interpersonal skills;Management skills 6442458726 11/1/2014 12:00:00 AM ...- Authors: Sue Blanck
- Date: Nov 2014
- Competency: Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development; Global Perspectives>Expatriate experience
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How to Handle Communication Mishaps in the Workplace
How to Handle Communication Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace, including misunderstandings and communication mishaps, ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical office relationship problem and how humor helped disparate teams work together. Computer ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Alone Together: Introverts, Extroverts and Team Dynamics
Alone Together: Introverts, Extroverts and Team Dynamics This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of ...- Authors: Mitchell Stephenson
- Date: Jul 2017
- Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Radical Candor: Giving—and Receiving— Feedback in Real Time
Radical Candor: Giving—and Receiving— Feedback in Real Time This article goes through effective ways to give, and ask for, feedback in real time Career planning;Product development 6442483901 7/1 ...- Authors: Mitchell Stephenson
- Date: Jul 2018
- Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development