Description: Over the last few years, many direct companies have started inforce management programs and are now navigating what actions can be taken to optimize the business. At the same time, the legal, compliance, and regulatory environments are also changing. The presenters will explore the development and implementation of programs such as changing non-guaranteed elements or efforts to improve experience while considering the changing compliance environment, including New York Regulation 210, ASOP2 and litigation challenges.

Description: The goal of the third survey in this series is to collect and disseminate information on best practices around sales and the issuance of new business. The survey was directed at staff directly involved in assessing the impact of recent events on new business processes.

Description: The goal of this survey is to collect and disseminate information on best practices around sales and the issuance of new business. This is a follow up to a similar survey fielded in April of this year and seeks to update participants regarding changes in practices and viewpoints since April.